Business continuity at Pi Partnership Group
We are closely
monitoring developments regarding coronavirus and are doing everything we can
to maintain our service to our clients and protect our people. Continuing to
support our clients is central to our contingency planning and we are focused
as a team on ensuring we are able to maintain the quality of our service.
have a number of measures within Pi to ensure that we have full business continuity when dealing with a wide variety of significant events
(such as the possible impacts of coronavirus), and these are
tested regularly as part of our Disaster Recovery Plan.
recently invested heavily in our IT and telecommunications systems and our team
can securely access all data and systems remotely whilst following our
established and accredited business processes, ensuring the continuation of
client confidentiality and integrity. All of our consultancy and trusteeship colleagues
have laptops and mobile communications access and can work remotely whenever
required. We also have contingency plans in place to extend this to the
remainder of the team should our office need to close, or an individual is
asked to self-isolate. This will ensure they are able to work from home and can
be contacted by phone or email in the usual way.
collaborative structure means that we have a framework in place which enables
the team to fully support
each other and ensure continuity of service for all our clients. We have access to flexible working patterns that
means we can readily cover significant levels of sickness. In addition, given
the highly skilled nature of the Pi team, we are able to cover a wide range of
services and ensure that our clients are fully supported at all times. This includes maintaining the
ability to manage any issues arising in regard to GDPR in line with our roles
as Data Controller and Data Processor.
Supporting business as usual
are an important element of our service.
Should it not be possible to meet face-to-face, due to Government guidelines, or if you
wish to conduct meetings on a remote basis, we have excellent facilities
already available for both telephone and video
We are taking
the added precaution of introducing a visitor checklist asking visitors to
confirm that they have not visited any category 1 or 2 countries within the
last 14 days (as listed on the Government website below) before entrance can be
granted to our premises.
https://www.gov.uk/government/publications/covid-19-specified-countries-and-areas/covid- 19-specified-countries-and-areas-with-implications-for-returning-travellers-or-visitors- arriving-in-the-uk
In addition, if any of our team
have travelled to any of the category 1 or 2 countries within the last 14 days,
or if they or any members of their immediate family, have a persistent cough
and/or temperature, we are asking that they self-isolate in line with the
current Government guidelines and that they do not attend the office or
We will continue to monitor the
situation as it develops and will take the appropriate action as necessary.
We appreciate your flexibility and understanding during
this time. Should
you have any queries
at all, please feel free to contact us.